1. Data we collect

We collect account information, contact data, business operation data (sales, products, inventory, purchases, cash register, employees, and customers), and technical data required for security and service continuity.

2. Purpose of processing

We use data to operate the POS system, generate reports, enable features such as offline mode and synchronization, provide technical support, prevent fraud, and improve the user experience.

3. End-customer data

When you store end-customer data in OptimPOS, you act as the data controller and OptimPOS acts as the processor. You decide what data to upload and are responsible for obtaining required consents.

4. Security

We apply reasonable administrative, technical, and organizational safeguards, including access control, activity logging, and backup practices.

5. Retention

We retain data while your account is active or as needed to comply with legal obligations, resolve disputes, and enforce agreements.

6. Rights and contact

You can request access, update, or deletion of your data by contacting contact@optimpos.com.